FAQ

Q?     Who is behind Allround Business Solutions?

A:     My name is Alicia Boulton and I am the owner operator of Allround Business Solutions. I have 20 years experience in small business, specifically administration, customer service and sales support.

Q?     What are your standard operating hours?

A:     I am available Monday to Friday, 9am – 5pm. If you have an urgent requirement, work can be completed outside of these hours on request. A surcharge may apply.

Q?     What are your rates?

A:     Rates can vary depending on the task required and the frequency of work.

Q?     Are there any additional costs on top of the hourly rate?

A:     Any additional expenses pertaining to a job will also be charged to the client at cost eg. phone calls, postage, stationery. Expenses will be itemised on the final invoice.

Q?     What are the payment terms?

A:     Payments vary between one off jobs and ongoing requirements. Payment is due on completion for one off jobs and a deposit may be required depending on the size of the job. Ongoing work is invoiced on a weekly basis and due in 7 days.

Q?     How can I make a payment?

A:     Payment is accepted by direct deposit (preferred) or Paypal. Direct deposit details will be included on your invoice.

Q?     Do your prices include GST?

A:     Yes. Prices are in Australian dollars and 10% gst is included.